![]() Drawing from a large pool of corporate experience and knowledge, Al has addressed an impressive clientele including AT&T, Xerox, IBM, Sprint, Ford Motor Company, BASF, Philips, Lockheed Martin Aerospace, and Intermountain Health Care. ![]() and a dozen other countries delight in the quality and candor of his speeches. Whether Al's delivering a keynote at a large conference or facilitating a small executive retreat, major corporations and associations from across the U.S. These institutions have recognized Al with awards for innovation and outstanding teaching. In addition to authoring bestsellers, Al has served on the faculty of several universities including the University of Michigan, Brigham Young University, Auburn University, and the University of Kentucky. Cofounder of VitalSmarts, Al has researched methods for driving rapid sustainable and measurable change in behaviors.īestselling Author and Award-Winning InstructorĪl is coauthor of three New York Times bestsellers, Influencer: The Power to Change Anything, Crucial Conversations: Tools for Talking when Stakes are High and Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior. In the past twenty-five years, Al Switzler has helped hundreds of organizations achieve measurable change with his broad knowledge of leadership, teamwork, quality, communication, management, and motivation. You'll learn how to: Prepare for high-impact situations with a six-minute mastery technique Make it safe to talk about almost anything Be persuasive, not abrasive Keep listening when others blow up or clam up Turn crucial conversations into the action and results you want Whether they take place at work or at home, with your neighbors or your spouseīusiness Communication Expert & New York Times Bestselling Author "Crucial Conversations" gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences handle the conversation badly and suffer the consequences or read "Crucial Conversations" and discover how to communicate best when it matters most. The New York Times Bestseller Learn how to keep your cool and get the results you want when emotions flare. With the skills you learn in this book, you'll never have to worry about the outcome of a crucial conversation again. Whether they take place at work or at home, with your neighbors or your spouse, crucial conversations can have a profound impact on your career, your happiness, and your future. Turn crucial conversations into the action and results you want. Keep listening when others blow up or clam up. Make it safe to talk about almost anything. Prepare for high-impact situations with a six-minute mastery technique. This wise and witty guide gives you the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve positive outcomes that will amaze you. ![]() When stakes are high, opinions vary, and emotions run strong, you have three choices:Īvoid a crucial conversation and suffer the consequences handle the conversation badly and suffer the consequences or read "Crucial Conversations" and discover how to communicate best when it matters most. ![]() Learn how to keep your cool and get what you want when emotions flare. Hancock, President, Lockheed Martin Aeronautics. generated new techniques for working together in ways that enabled us to win the largest contract in our industry's history." -Dain M.
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